It seems that Benedict Evans agrees with you on this: "It might also be that the chatbot as chatbot is the right UX only for some people and some use-cases, and most people will experience this technology as features and capabilities wrapped inside other things." https://www.ben-evans.com/benedictevans/2025/5/25/genais-adoption-puzzle
It seems that Benedict Evans agrees with you on this: "It might also be that the chatbot as chatbot is the right UX only for some people and some use-cases, and most people will experience this technology as features and capabilities wrapped inside other things." https://www.ben-evans.com/benedictevans/2025/5/25/genais-adoption-puzzle